Cookie Policy | EU AI Act | Evaluation | Privacy Policy
Committed to ethical, transparent, and legally compliant AI.
Privacy Policy
We value your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices. By using our services, you agree to the practices described here.
Information We Collect
We collect information to operate and improve our services. This includes data you provide directly and data collected automatically when you use our website or apps.
- Account and profile information you provide (such as name, email, company, role).
- Usage data such as pages viewed, features used, referring/exit pages, and timestamps.
- Device and technical data (IP address, browser type, operating system, language, crash logs).
- Cookies and similar technologies used for authentication, preferences, analytics, and security.
How We Use Information
We use your information to provide, maintain, and improve our services, to communicate with you, and to meet legal obligations.
- Provide, operate, and improve the website, including personalization and customer support.
- Maintain safety, prevent fraud, and enforce our terms and policies.
- Send service-related communications and (with your consent where required) marketing updates.
- Comply with applicable laws, respond to lawful requests, and resolve disputes.
How We Share Information
We do not sell your personal information. We may share it as described below:
- With service providers (e.g., hosting, analytics, email delivery) who process data on our behalf under appropriate safeguards.
- In connection with a business transaction (merger, acquisition, asset sale) where permitted by law and subject to safeguards.
- When required by law or to protect rights, safety, and property of our users and the public.
Data Retention
We keep personal information only as long as necessary for the purposes described in this Policy, to comply with legal obligations, resolve disputes, and enforce agreements.
Security
We implement administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
Your Rights & Choices
Depending on your location, you may have rights regarding your personal information.
- Request access to the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information, subject to legal exceptions.
- Object to or restrict certain processing, including direct marketing.
- Request a portable copy of your information where technically feasible.
International Data Transfers
We may process and store information in countries other than your own. Where required, we use appropriate safeguards for cross-border transfers.
Children’s Privacy
Our services are not directed to children under the age of 13 (or the age required by local law). We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Policy from time to time. Material changes will be indicated by updating the date at the top and, where appropriate, additional notice.
Contact Us
If you have questions or requests regarding this Privacy Policy, contact us at admin@graixl.com.
GRAIXL & EU AI Act Alignment
How GRAIXL Ensures Fair, Accurate, and Consistent AI Evaluation
1) Fairness (No Bias)
- No audio stored or analyzed; zero exposure to accent or tone bias.
- Evaluation uses transcript text only; demographic signals excluded.
- Multilingual, gender-neutral text datasets for training & testing.
- Regular bias audits ensure similar answers get similar scores.
- Explainable factors considered: content relevance, logic, and structure.
2) Accuracy (Validated)
- Structured rubrics per question type (technical, behavioral, situational).
- Scores map to competency markers (clarity, domain knowledge, reasoning).
- Cross-validated against expert recruiter panels for agreement.
- Transparent justifications provided per question and per competency.
- Client calibration loop: optional spot-reviews refine thresholds.
3) Consistency (Same Yardstick)
- Same rubric and model version applied to every transcript.
- Statistical normalization for cross-candidate comparability.
- Deterministic scoring: identical answers → identical scores.
- Version-locked campaigns ensure like-for-like comparisons.
- Side-by-side ranking across key dimensions with percentiles.
4) Privacy (Transcript-Only)
- We do NOT record or store voice audio — only text transcripts.
- Low data sensitivity; GDPR-aligned retention and access controls.
- Full audit logs: who viewed, who changed settings, when.
- Future psychometrics (voice) will be optional and consent-based.
- Exports include transcripts, scores, rationales, and versions.
Quick callouts
- No Voice Recording — Interviews are evaluated purely from text transcripts.
- Explainable Scoring — Every score includes rationale tied to rubric criteria.
- Version Control — All candidates in a campaign use the same model version.
- Data Governance — GDPR-aligned retention, access controls, and full audit logs.
GRAIXL • Fair • Accurate • Consistent • Private (Transcript-Only)